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Door-Stop Homeowner Care Guide


28 September 2026

Your new Door-Stop door is built to last, and a little care keeps it looking and working at its best. This official guide from Door-Stop covers everything you need to know once your door is fitted.

Inside, you'll find:

  • The Door-Stop Secure guarantee: if a burglar snaps the Ultion cylinder (the part of the lock your key goes into) and gets in, Door-Stop will pay you £5,000 and repair or replace your door. The guarantee is free, lasts five years, and needs activating within 14 days of installation.

  • Free Ultion Key Control: this links your key code to your email address, so nobody can get spare keys cut without your approval. You can set it up at the same time as your guarantee.

  • How to spot a genuine Door-Stop door: look for the official stamp on the hinge edge near the bottom of the door.

  • Secured by Design and energy rating certificates: what they mean and how they can help with your home insurance and energy bills.

  • Cleaning and maintenance: simple monthly cleaning and six-monthly care for your hinges, locks, and handles.

Activate your guarantee as soon as your door is fitted, so you don't miss the 14-day window. And pull the handle up every time you close the door to engage the top and bottom locks. It helps stop your door bowing with changes in temperature.